Terms of Stay & Cancellation Policy

Last updated: October 12, 2026

This is an English translation provided for convenience. If there is any discrepancy, the Japanese version prevails.

1. Scope

These terms apply to accommodation contracts between Takemoto Project LLC ("we") and guests of Nasu Bits. For bookings made on Airbnb, Booking.com or other booking sites, that site's terms and cancellation policy take precedence and these terms apply supplementally.

2. Booking and contract

The contract is concluded when your payment is completed on the checkout page (payment processor: Stripe). We then send a confirmation email. If the dates are booked through another channel before your payment completes, the contract is not concluded and we refund the full amount.

3. Guest register

Under Article 6 of the Japanese Hotel Business Act, every guest must register their name, address and contact details. Guests without an address in Japan must also provide their nationality, passport number and a copy of their passport. Please register via the link in your confirmation email before arrival.

4. Capacity and pets

Maximum 5 guests; the number of guests may not exceed what you booked. Up to 2 pets are allowed; please declare them when booking.

5. Cancellation by the guest

Cancellation fees are calculated on the accommodation charge (excluding cleaning, pet and other optional fees; if you used a coupon, the amount after the coupon discount). We refund the total paid minus the cancellation fee.

To cancel, reply to your confirmation email or use the contact form. The time we receive your request is the time of cancellation. Refunds are made to the card used for payment and may take several days to weeks to appear on your statement.

5-2. Coupons

1. If you enter a coupon code on the booking screen, the discount set for that coupon is deducted from the accommodation charge (excluding cleaning, pet and other optional fees).
2. Only one coupon can be used per booking; coupons cannot be combined.
3. Coupons have conditions such as the period and the number of times they can be used. A coupon that does not meet its conditions, or that has ended, cannot be used. Coupons cannot be exchanged for cash.
4. If you cancel a booking made with a coupon, the cancellation fee is calculated on the accommodation charge after the coupon discount (see section 5). Whether the coupon becomes available again after cancellation is decided by us case by case.

6. Cancellation by us

If we cannot provide the stay due to natural disasters, equipment failure or other reasons attributable to us, we refund the full amount. If a guest seriously violates the law, these terms or the house rules, we may terminate the contract.

7. Check-in / check-out

Check-in from 16:00; check-out by 10:00.

8. House rules

• No smoking indoors.
• No loud voices or music outdoors after 8 pm.
• Only registered guests may enter the property.
• Roads freeze in winter (Dec–Mar); please use winter tires and carry chains.
• Pets must wear manner pants; please bring pet sheets. Additional cleaning fees may apply for excessive hair or soiling.

9. Liability

Guests are liable for damage caused intentionally or negligently (including by their pets). We are liable for damage attributable to us, but not for loss of valuables or cash unless caused by our intent or gross negligence.

10. Governing law

These terms are governed by Japanese law. The court having jurisdiction over the location of the property is the exclusive court of first instance.

Contact: Takemoto Project LLC — takemoto.project@gmail.com — 080-3443-8762